What to Do If You’re Injured Delivering Packages for Amazon or a Subcontractor in North Carolina

Package delivery work has grown rapidly in North Carolina, especially with Amazon’s reliance on Delivery Service Partners and Flex drivers. Although these positions keep goods moving across Charlotte and surrounding communities, they also expose workers to real risks. Drivers face long hours, fast-paced schedules, lifting injuries, slip and falls, vehicle collisions, and dangerous property conditions while delivering packages. When an injury occurs, many workers are unsure who is responsible or how to obtain medical care and wage-replacement benefits.

Understanding your rights is essential. Whether you were hired directly by Amazon or work for one of its subcontractors, you may still qualify for workers’ compensation or other legal protections after an on-the-job injury.

Report the Injury as Soon as Possible

Your first step is to notify your supervisor or the subcontractor managing your delivery route. North Carolina requires injured workers to report workplace injuries promptly to preserve their right to file a claim. Provide written notice when possible and keep a copy for your records.

Be prepared to describe:

• How the injury occurred.
• What task were you performing?
• Any witnesses who saw the incident.
• The body parts affected.

Prompt reporting also helps protect you if the employer later disputes that the injury happened on the job.

Seek Medical Treatment Right Away

Do not wait to see a doctor. Immediate medical care helps document your injuries and ensures you get the treatment you need. Employers or insurers may direct you to an approved physician, but emergency care is always allowed if required.

Common injuries for Amazon and subcontracted delivery drivers include:

• Back strains and herniated discs.
• Knee and shoulder injuries from lifting.
• Slip and falls on customer property.
• Heat exhaustion or dehydration.
• Car crash injuries while driving routes.

Follow all medical recommendations and keep copies of treatment notes, bills, and work restrictions.

Determine Whether You Qualify for Workers’ Compensation

Third-party transportation companies handle many Amazon deliveries in North Carolina. Although Amazon may not be your direct employer, you may still be covered under workers’ compensation through the subcontractor.

Workers’ compensation benefits may include:

• Medical treatment for all work-related injuries.
• Wage replacement benefits if you cannot work.
• Permanent disability benefits if the injury causes lasting impairment.
• Payment for future medical needs related to the injury.

If the subcontractor or insurer denies coverage or claims you are an independent contractor, our attorneys can evaluate whether you were misclassified and should be covered.

If You Were Injured in a Vehicle Collision, Additional Claims May Apply

Delivery drivers spend much of their time on the road, which increases the risk of a traffic collision. If another driver caused the crash, you may have a personal injury claim in addition to workers’ compensation.

This type of claim can provide compensation for:

• Pain and suffering.
• Vehicle damage.
• Losses not covered by workers’ compensation.

Our attorneys can help you coordinate both claims so you do not miss important deadlines or compensation opportunities.

Document Everything Related to Your Injury

Strong documentation can make or break your case.

Keep organized records of:

• All conversations with your employer or Amazon subcontractor.
• Medical appointments and restrictions.
• Photos of injuries or hazardous conditions.
• Delivery logs and route information for the day of the injury.
• Any written notices or denial letters from the insurer.

These details support your claim and make it harder for an employer to dispute how the injury happened.

Why Amazon and Subcontractor Claims Are Often More Complicated

Injuries involving Amazon delivery routes often involve multiple entities. Amazon may point to the subcontractor. The subcontractor may argue that you are not an employee. The insurance company may claim that your injury occurred off the clock. These disputes leave injured workers stuck without help when they need it most.

Our experienced workers’ compensation attorney can:

• Identify the proper employer for the claim.
• Challenge misclassification as an independent contractor.
• Ensure you receive authorized medical treatment.
• Protect your wage replacement benefits.
• Pursue additional claims if another driver caused the injury.

With legal support, you can focus on healing instead of navigating a confusing system alone.

Injured While Delivering Packages in North Carolina? Take Action Today

If you were hurt while delivering packages for Amazon or a subcontractor in North Carolina, you do not have to fight the system alone. Ramsay Law Firm has helped injured workers across Charlotte secure medical treatment, wage benefits, and long-term protection after workplace injuries.

Call (704) 376-1616 or contact us online to schedule a free consultation today. We will help you understand your rights and take the next steps forward with confidence.

A Voice For The Injured. Here Every Step of The Way.