How to Check the Status of a North Carolina Workers’ Compensation Claim

May 28 , 2024

At the Ramsay Law Firm, P.A., our Charlotte workers’ compensation attorneys understand the life-altering impact of workplace injuries in North Carolina. To ensure a smooth process of claiming workers’ compensation benefits, it is crucial for employees to report their injury to their employer within 30 days, if not immediately. This prompt action is not just a legal requirement, but also a responsible step towards securing your rights.

Next, the injured employee must complete and submit Form 18 to the North Carolina Industrial Commission (NCIC), which the employer should supply after learning about the injury. Employees should file Form 18 within five days of notifying their employer of an injury, as it officially initiates their claim for workers’ compensation with the NCIC.

Within the same five days, North Carolina employers must use Form 19 to report an employee’s workers’ compensation request to the NCIC and their insurance company.

Once all forms are submitted, the employee waits to learn whether their claim is approved, if the insurance company needs more information, or if they have been denied benefits.

While waiting for the results of a workers’ compensation claim can be challenging, it’s important to remember that the purpose of this system is to provide employees with efficient and affordable access to medical care when they are injured on the job.

Check the Status of a NC Workers’ Compensation Claim

How Do Injured North Carolina Employees Know Their Workers’ Comp Claims Are Approved?

If your North Carolina workers’ compensation claim is approved, you could get the news from your employer, the insurance company, or the NCIC.

If you’re still awaiting a decision:

  • Ask your employer to provide updates on the status of your claim. Don’t hesitate to ask them for information, as they are your first point of contact in this journey.
  • Contact your employer’s insurance provider directly. The insurer may help you understand where your claim is in the review process, although their answers may be vague.
  • Log on to the NCIC’s website for more information. The Claims Administration Section has answers to general questions or claim inquiries.

Regardless of your workers’ compensation claim, medical treatment should be available immediately, including ongoing care for injured employees. Payment for lost wages can take a little longer.

Has Your North Carolina Workers’ Compensation Claim Been Denied?

Our dedicated Mecklenburg County workers’ compensation law firm provides free consultations to all employees who have suffered a workplace injury in North Carolina by calling 704-376-1616 or contacting us online. If your claim has been denied, we can review your claim and appeal the decision.

A Voice For The Injured. Here Every Step of The Way.

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